Peninsula Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Peninsula Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.2

144 reviews

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Profile photo of Amanda Tubbs
Amanda Tubbs on Google
10 days ago

Everyones nice 👍 thanks 🙏 and very Helpful thanks God 🙏🙏🙏

Business response 9 months ago

We’re privileged to have made your experience a positive one. Thank you for your review. -Chello Jobli Director of Business Development
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Sus Len on Google
32 days ago

Just want to share how amazing the staff is at Peninsula Post Acute!! My mom had an emergency transfer due to a really bad experience from a different facility. Thank you Chelo for making the transfer stress free after the trauma my mom experienced and for having her transferred the same day arranging transportation and everything, you’re the best! The facility is clean, staff is attentive they come and check on you regularly. Thank you Ernestine, April, Julian, Bella and Maria for making my moms stay as pleasant as possible! I 100% recommend!

Business response 26 days ago

Thanks for sharing your experience at Peninsula Post Acute! We greatly appreciate your positive feedback and are glad to hear that your mom had a pleasant stay. Chello Jobli Asst. Administrator/ Director of Business Development
Profile photo of Jane Heath
Jane Heath on Google
48 days ago

Staff is wonderful with our family member—very attentive. The PT (Kobe) and OT (Derrick) are skilled and considerate. Our only issue is that the shared room bed spaces are way too small. Our family member feels claustrophobic in the space.

Business response 43 days ago

Thank you for your review, Jane. We are glad to hear that your family member has had a positive experience with our team. We appreciate the kind feedback and are happy your loved one is receiving attentive care. We also hear your concern about the room space and understand how important comfort is. We’d welcome the chance to discuss this further—please feel free to reach out to us at 415-939-8640.
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Mike Gerrans on Google
58 days ago

Chris, Chriza, and Daisy from Social Services Department has gone over and above. They are courteous, considerate, patient and very understanding and I wish I could adopt them all! I highly recommend Peninsula Post Acute for a loved one.

Business response 56 days ago

Hi Mike, thank you for sharing your positive experience. We are glad to hear that your time with us was a great one. Your kind words mean a lot to our team, and we appreciate you recommending Peninsula Post Acute. Thank you for trusting us with your care. ChelloJobli Director of Business Development
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Ryan christopher Panlilio on Google
2 months ago

Beautiful building and very attentive staff. The food is better than most facility food. Definitely recommended for short stay rehabilitation.

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ROBERT ANDRIGHETTO on Birdeye
2 months ago

My Sister was in this facility and I would like to leave the highest rating. The team was very professional and handled her with the utmost care. Very informative on all questions and there schedule was always prompt. Even after discharge the remained available to answer our needs and questions. Thumbs up

Profile photo of Arciebelle Brijine Crisostomo
Arciebelle Brijine Crisostomo on Google
2 months ago

The staff is caring, respectful, and always willing to help. Facility is well maintained!

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Carol Andrighetto on Google
2 months ago

I was a patient here about 4 months ago to recover from breaking a hip. CNA Bella was very helpful and sweet!

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jr lopez on Google
2 months ago

good care. rehab staff was very patient and motivating. will be coming back if needed

Profile photo of lizbeth hernandez
lizbeth hernandez on Google
2 months ago

My experience here has truly changed my life. From the moment I arrived, I felt welcomed, supported, and treated with kindness and respect. The staff genuinely care about every person’s recovery and go above and beyond to make sure you feel safe, heard, and encouraged throughout the process. The therapists, counselors, and medical team are knowledgeable, compassionate, and always willing to help. They created an environment where I could focus on healing, learn healthy coping skills, and build a strong foundation for my recovery. The program gave me the tools and confidence I needed to move forward and believe in myself again. Recovery isn’t easy, but having a team that truly believes in you makes all the difference. I highly recommend this rehab to anyone who is struggling with addiction or looking for a fresh start. If you’re willing to put in the work, you’ll find the support, guidance, and care you need here. Coming here was one of the best decisions I’ve ever made, and I’ll always be grateful for the people who helped me along the way.

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Robert Ruppert on Google
2 months ago

I had a wonderful experience with this skilled nursing and rehabilitation facility. The staff was caring, compassionate, and attentive throughout the entire stay. The therapists were knowledgeable, encouraging, and truly dedicated to helping patients regain their strength and independence. The nursing team consistently provided excellent care and took the time to answer questions and address concerns. The facility was clean, well-maintained, and created a welcoming environment for both patients and their families. What stood out most was the genuine kindness and professionalism of everyone on the team. It is clear that they care deeply about the well-being and recovery of their patients. I would highly recommend this facility to anyone in need of skilled nursing care or rehabilitation services.

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Raymond L. Acevedo on Google
2 months ago

My aunt was a patient at this facility to recover from a severe infection which compromised her mobility after a long hospitalization. The PT and OT were terrific in building an achievable program that challenged and enabled her ability to rehab and recover returning to daily life activities and mobility. The social service team also aided in providing a safe return home once I met my goals. Kaiser case managers and MD were helpful in guiding my progress throughout my time here! I recommend this facility!

Profile photo of Julian
2 months ago

I have had a wonderful experience with this nursing home. The staff are caring, compassionate, and truly go above and beyond to make residents feel comfortable and respected. The facility is clean, well-maintained, and offers a welcoming environment for both residents and their families. The activities department does an excellent job providing engaging programs, social events, and opportunities for residents to stay active and connected. It is clear that the team genuinely cares about each resident’s well-being and quality of life. I would highly recommend this facility to anyone looking for a place where their loved one will receive excellent care, kindness, and dignity. Thank you to the entire staff for everything you do!

Profile photo of N C
2 months ago

Peninsula Place Acute is not a facility I would recommend for your loved ones. My grandfather has been a resident here for the past two weeks and attends dialysis three times a week. I was recently informed that staff failed to remove his dialysis bandages after treatment. These bandages should be removed within the recommended timeframe to help prevent complications, including infection. When I called to bring this concern to management’s attention, I was very disappointed by the response I received. The manager was rude, dismissive, and did not offer an apology or acknowledge the seriousness of the situation. As a family member, I expect residents to receive attentive and compassionate care. Unfortunately, this experience has left me with significant concerns about the quality of care and communication at this facility. I am currently looking for alternative placement for my grandfather. Based on my experience, I would not recommend Peninsula Place Acute to families seeking care for their loved ones.

Business response 2 months ago

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. We spoke with you by phone regarding your concerns and appreciate the opportunity to discuss the situation directly. During our conversation, we addressed the resident’s care needs, including completing the dressing change, and arranged complimentary transportation to support the resident’s dialysis appointments. We understand how concerning this experience was for you, and we regret that our communication did not meet your expectations. Providing compassionate, attentive care and maintaining open communication with residents and their families remain our highest priorities. We are committed to continuously improving the quality of our care and the experience of those we serve. If you have any additional questions or concerns, we encourage you to Chello Jobli- 415-939-8640 (Asst. Administrator) so we can continue working together to support your loved one.
Profile photo of Larry Lim
Larry Lim on Google
3 months ago

Very good place. Thank you for taking care of my grandpa. All the staffs are super friendly and taking care nicely.

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Mimi Chang on Google
3 months ago

First night my sister stayed there she called the nurse 8 times because she had to use the bathroom and couldn’t walk on her own. Nobody came to help her at all. So she tried walking by herself and fell. We checked her out the next morning.

Profile photo of PA S
3 months ago

This facility is horrible!!! Do yourself a favor and stay away! Dont believe the 5 star reviews because it’s staff reviews. Read the 1 star reviews. It will review the truth. It is hard to reach out to management for issues. They are non existent. Staff just says they will reach out. It never happens. One time I was visiting and all I see is them walking around. They don’t even say hi or acknowledge visitors in a professional manner. I heard a bunch of staff talking about quitting too because of schedule issues. I can definitely see why they want to quit. This place seems to be understaffed. And it takes forever for them to answer the call light. That’s also a reason why my mother fell. And they never give an update on your loved ones when asked. When I come during lunch time to visit, I always hear this morning nurse near the entrance complaining about her job. She must hate her job so much. I asked her for help one time and she rolled her eyes at me. Imagine someone that behaves like that take care of your loved ones.

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Colleen Gallagher on Google
4 months ago

After a family member’s hospital stay, we found ourselves in an incredibly stressful situation. Insurance complications left us scrambling to secure the right care and housing for them. Kris and Alexis at Peninsula Post-Acute were absolute lifesavers. They connected us with resources to help us identify and tour facilities until we found the perfect fit, and they also helped coordinate the at-home care my family member needed to transition out of the post-acute facility. This was a stressful time for our family, and Kris and Alexis went above and beyond, not just professionally, but with genuine compassion. We are so grateful for their support.

Business response 3 months ago

Hi, Colleen. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Profile photo of Kristina Anderson
Kristina Anderson on Google
5 months ago

The staff is amazing! They take their time and really care! Everyone is nice! So kind and patient! The food looks and smells yummy- REALLY a nice place.

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